Unparalleled 15 Years of Continuous Service with a 99.95%+ Uptime

Our clients are currently managing a total of 85,614 employees and since 2002 have utilized StaffMate Online to successfully schedule an astounding grand total of 13,675,129 shifts for 1,984,036 unique events.

15 YEARS OF TRUST

There is no adequate substitute for Trust, Proven Reliability & Experience.

For 15 years, StaffMate Online has been an industry leader. During that tenure, StaffMate Online was the very first web-based staff scheduling software to exhibit at a Catersource™ Tradeshow (2004), the first to sponsor a Catersource™ Conference (Crystal Sponsor, 2006) and in February 2018, StaffMate Online will become the first staff scheduling software to sponsor the Catersource™ Conference at the Gold Level.

We gave birth to the world's first interface between staff scheduling software and catering management software (Caterease™ and others) and were the first to deploy scheduling software to transatlantic international clients.

When we began StaffMate Online in 2002, an overwhelming majority of event-based employees didn't yet have email accounts, only a select few had Internet access in their homes, and Internet on mobile phones wasn't a thing. Undetered, we devoted the better part of a decade educating event professionals and their employees on how to utilize this emerging technology to simplify their lives and now 15 years later, it's difficult to imagine the life of a scheduling coordinator prior to 2002: busy signals, answering machines and undelivered messages left with spouses and children leading to an impatient waiting game for the reply call which wouldn't come until the following day, if at all.

We are extremely proud of our storied past and the part we played and continue to play in completely transforming the way event professionals schedule their staff but we are even more excited about the future of our platform, about our sponsorship of the 2018 Catersource Conference & Tradeshow and look forward to showing off our completely redesigned web site, brand new account platform, text messaging reminders (all available now) and our brand new iOS & Android apps (due out this winter).

Just like you, we took no shortcuts to get here. There is no substitute for Trust, Reliability, Value & Industry Experience... and there is no substitute for StaffMate Online.


15 YEARS OF TRUST

There is no adequate substitute for Trust, Proven Reliability & Experience.

For 15 years, StaffMate Online has been an industry leader. During that tenure, StaffMate Online was the very first web-based staff scheduling software to exhibit at a Catersource™ Tradeshow (2004), the first to sponsor a Catersource™ Conference (Crystal Sponsor, 2006) and in February 2018, StaffMate Online will become the first staff scheduling software to sponsor the Catersource™ Conference at the Gold Level.

We gave birth to the world's first interface between staff scheduling software and catering management software (Caterease™ and others) and were the first to deploy scheduling software to transatlantic international clients.

When we began StaffMate Online in 2002, an overwhelming majority of event-based employees didn't yet have email accounts, only a select few had Internet access in their homes, and Internet on mobile phones wasn't a thing. Undetered, we devoted the better part of a decade educating event professionals and their employees on how to utilize this emerging technology to simplify their lives and now 15 years later, it's difficult to imagine the life of a scheduling coordinator prior to 2002: busy signals, answering machines and undelivered messages left with spouses and children leading to an impatient waiting game for the reply call which wouldn't come until the following day, if at all.

We are extremely proud of our storied past and the part we played and continue to play in completely transforming the way event professionals schedule their staff but we are even more excited about the future of our platform, about our sponsorship of the 2018 Catersource Conference & Tradeshow and look forward to showing off our completely redesigned web site, brand new account platform, text messaging reminders (all available now) and our brand new iOS & Android apps (due out this winter).

Just like you, we took no shortcuts to get here. There is no substitute for Trust, Reliability, Value & Industry Experience... and there is no substitute for StaffMate Online.


Unparalleled 15 Years of Continuous Service with a 99.95%+ Uptime

Our clients are currently managing a total of 85,614 employees and since 2002 have utilized StaffMate Online to successfully schedule an astounding grand total of 13,675,129 shifts for 1,984,036 unique events.

FEATURES, PERKS & BENEFITS

Fall in with StaffMate Online!

ALLIES, AFFILIATIONS & ANTICIPATED 2018 TRADESHOWS

GLOBALLY DEPLOYED

StaffMate Online is currently deployed at locations throughout the United States, Canada, Europe and the South Pacific. We foster a globally-friendly environment, offer built-in support for worldwide addressing standards and timezones and are currently looking to work in conjunction with a few of our international clients to create translations of our platform to reach additional global markets. If, as a client, you'd like to work with us in translating our platform, please take a moment to let us know.

ANSWERS TO A FEW OF THE MOST COMMON QUESTIONS

StaffMate Online is currently deployed at locations throughout the United States, Canada, Europe and the South Pacific. Our clients include caterers, hotels, banquet facilities, event venues, staffing and security agencies, casino theme party operators and university food services who have, to this date, utilized StaffMate Online to successfully schedule an astounding grand total of 13,675,129 shifts for 1,984,036 unique events.
Although we suggest maintaining the latest version of whichever browser you choose, since StaffMate Online is a Web-based application, there are never any software or hardware conflicts for you to troubleshoot. Additionally, with StaffMate Online there is nothing to install, no new hardware to buy and no new third-party software to acquire.
The past 15 years have witnessed scheduling software companies try everything to make money: $99 for an hour of training & onboarding help, $79 per month for hosting, $3-$4 per employee per month. But, today's companies are even more creative & sophisticated in the way they charge clients. Take a close look at the pricing "plans" and ask yourself, of the services offered at the "most popular" and "premium/enterprise" levels that are not offered in the lower plan, which features actually cost the software provider more money to provide? Boutique event companies that can't afford the higher plans are having negligible-cost, yet popular features withheld... while larger companies are being charged a premium for features and services that cost next-to-nothing extra to provide.

In other words, "resource consumption" is already built into the "price per employee" model. In general, clients with more employees use more software resources than smaller companies with fewer employees. That's what makes 'price per employee' such a great and fair pricing model. But using popular features to arbitrarily entice a client to a higher 'per employee' rate is just a novel and cloaked modern day carrot and stick.

As for the software companies charging for each hour your employee works, ask yourself this: How much more does it cost the scheduling software company to allow you to schedule your employee for an 8 hour shift versus a 4 hour shift? Why are they asking you to pay double for that 8 hour shift?

At StaffMate Online, that's not the way we do business. We have only ever had one plan -- complete with every feature we provide -- and the 'per employee' pricing model StaffMate Online founded within the industry in 2002 has worked extraordinarily well for each of the subsequent 15 years of service to our clients. It is also noteworthy that over the course of those 15 years, StaffMate Online has raised rates exactly once... when credit cards were added as a payment method 9 years ago.

StaffMate Online is an all-inclusive, annually licensed staff scheduling program with no set-up fees, no installation fees, no hosting fees, no support fees and no per-shift fees. We understand that the industry that is our niche is, for the most part, seasonal and fluid with the demand for employees higher in busy seasons and lower in off-peak seasons and so our Annual Fee is based upon the average number of employees you have entered within the software throughout the year, not necessarily how many you use at any given point in the year.

And the great part is, you control who you place "On Hiatus" and when. And by placing them On Hiatus, you can save their information within your StaffMate Online account from season to season, year to year without getting charged for them for those days they are On Hiatus. So our pricing model was created exactly for the circumstance that we encounter the most because it's what works best for our clients, a majority of whom are seasonal. This is yet another way our 15 years of industry experience shines.

The minimum Annual License Fee is $550.00 USD per year for 0-50 Staff Members. If you manage more than 50 staff members, the Annual License Fee is an incremental rate averaging 40-99¢ USD per month per staff member. That's right... not $3-$4 per employee per month... just 40-99¢ USD per employee per month. For example, the Annual License Fee for 100 employees is just $968.88, just 81¢ USD per employee per month. And the more service staff members you manage, the more the incremental rate keeps dropping.

StaffMate Online has been offering FREE onboarding support for every single one of our 15 years of operation. We began the practice with our very first client in 2002 and haven't stopped since. We never charge for onboarding: simply send us an Excel Spreadsheet or .csv file of your employees, venues and/or clients and we will import those employees at no cost to you.

We are eager to add you to our growing list of clients and hope to work with you soon on implementing StaffMate Online into your busy staff scheduling operation. To get started, simply fill out the short Free Trial Enrollment Form and we will set up your trial account. Each trial account is 100% full-featured for you to exhaustively explore and, once you make the decision to proceed with StaffMate Online, the trial account becomes licensed right around all of the staff, events and data you have entered throughout the 21 day trial period.

GET STARTED WITH A 100% RISK-FREE 21 DAY FREE TRIAL

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